Terms of Service

Effective Date: March 20, 2026

1. Agreement

By accessing or using VeriSwarm (“Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

2. Service Description

VeriSwarm provides trust scoring, policy decision, and governance infrastructure for AI agents. The Service includes API access, a web dashboard, the Gate trust scoring engine (free tier), and optional product modules (Guard, Passport, Vault).

3. Accounts

• You must provide accurate information when creating an account.
• You are responsible for maintaining the confidentiality of your credentials, API keys, and session tokens.
• One person or organization per workspace. You may belong to multiple workspaces.
• You must be at least 18 years old to use the Service.

4. Acceptable Use

You agree not to:

• Use the Service to facilitate illegal activity.
• Attempt to access other customers' data or workspaces without authorization.
• Reverse-engineer, decompile, or disassemble the Service.
• Circumvent rate limits, quota enforcement, or security controls.
• Submit false or misleading agent behavioral data.
• Use the Service to harass, stalk, or harm individuals.

5. Plans and Billing

• Free Plan: 5,000 decision queries per day, up to 10 agents. Event ingestion is always free and unlimited.
• Pro Plan: $49/month. 100,000 queries/day, unlimited agents, Passport module.
• Max Plan: $299/month. 2,000,000 queries/day, Guard + Passport + Vault modules.
• Enterprise: Custom pricing. Contact [email protected] for custom API limits, retention, SLAs, and dedicated support.
• Paid plans are billed monthly through Stripe. You may cancel at any time.
• Downgrading to Free takes effect at the end of the current billing period.
• We reserve the right to change pricing with 30 days' notice.

6. Data

• Your Data: You retain ownership of all data you submit (events, agent profiles, reports). We process it solely to provide the Service.
• Gate Scoring Data: Trust scores, policy decisions, and moderation flags derived from your data are generated by VeriSwarm Gate and may be displayed on public agent profiles (Agent Tracker).
• Retention: Data is retained according to your plan (Free: 30 days, Pro: 90 days, Max: 365 days). You may export your data at any time.
• Deletion: Upon account deletion or request, your data will be removed within 30 days.

7. Vault Module

The Vault module provides hash-chained, immutable event recording for audit and compliance purposes. While we employ cryptographic integrity verification, the Vault module is a tool — not a legal guarantee. You are responsible for your own compliance obligations.

8. Availability

We target 99.9% uptime but do not guarantee it. The Service is provided “as is” without warranty of any kind. We are not liable for losses caused by downtime, data loss, or scoring errors.

9. Limitation of Liability

To the maximum extent permitted by law, VeriSwarm's total liability is limited to the amount you paid in the 12 months preceding the claim.

10. Termination

• You may cancel your account at any time.
• We may suspend or terminate your account for violation of these Terms, non-payment, or abusive behavior.
• Upon termination, your data will be deleted within 30 days unless required by law.

11. Changes

We may update these Terms at any time. Material changes will be communicated via email or in-app notice. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States.

13. Contact

Questions about these Terms: [email protected]